Over 360 employees facilitating the ideal shopping experience

Chrono24 Private Client Advisor

Your Personal Advisor for Exclusive Luxury Watches

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The Chrono24 private client advisor is your personal contact for all things high-end luxury watches.

The client advisor is happy to answer any questions you may have about listings on Chrono24.
They are available to not only help you find the watch of your dreams but also guide you through the entire purchasing process (if you wish). This service is offered entirely free of charge for you as a valued Chrono24 user.

What support does the Chrono24 private client advisor offer me?

  • Answering questions

    The client advisor is available to answer any questions you may have about your dream watch, as well as how listings and the purchasing process work on Chrono24. They specialize in acquiring luxury timepieces.

  • Conducting research

    Still looking for your dream watch? Your client advisor would be happy to find the right offer for you.

  • Making purchases

    Upon request, your client advisor can communicate and negotiate with the seller on your behalf. Of course, the ultimate purchase decision is left up to you.

Frequently Asked Questions

How can I contact the Private Client Advisor?
You can reach the Private Client Advisor via telephone at +49 721 96693-938, by filling out our contact form, or by sending an email to clientadvisor@support.chrono24.com.
If the Private Client Advisor is unable to respond immediately, they will call you back (if desired) or send you an email.
What service(s) does the Private Client Advisor offer?
The Private Client Advisor can answer any questions you may have about your dream watch.
Perhaps you're looking for a special watch or want to know more about a specific model? Maybe you have questions about the Chrono24 purchasing process? Whatever the case, the Private Client Advisor is a true watch enthusiast and more than happy to help you acquire your dream watch.
What differentiates the Chrono24 private client advisor from a customer service representative?
The Chrono24 private client advisor specializes in acquiring high-end luxury timepieces.
They can answer all your questions about the purchasing process and offer active support during the search for your dream watch.
What's more, they can also communicate and negotiate with the seller on your behalf – only with your permission, of course. Our client advisor looks forward to hearing from you and helping you on your personal watch journey.
Does this service cost anything?
The Private Client Advisor service is entirely free of charge for you as a Chrono24 user.